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Visualizing Knowledge in Project-Based Work
journal contribution
posted on 2023-06-08, 06:38 authored by Jennifer Whyte, Boris Ewenstein, Mike Hales, Joseph TiddTraditionally, project knowledge is captured, codified and then transferred. But an alternative 'practice-based' view highlights strategizing craft skills, sees tacit and codified knowledge as inseparable, and knowledge as emergent, developed through interactions between people and objects. As a class of objects specifically designed to convey meaning, how do visual representations 'hold' and help manage knowledge in project-based work? The authors look at two contrasting settings - a capital goods manufacturer and an architectural firm - and note how practice between the two differs significantly. Particular kinds of visual tools are seen to aid either exploitation or exploration within a project, leading, for example, to a focus on making decisions either swiftly for maximum efficiency, or deliberately more slowly to ensure full value from all project members' input. The authors also point to the question of elements that seem to be `invisible¿ to project participants. They suggest that what is not seen in such contexts may be under-represented because it is so well-known it needn't be illustrated, or perhaps, because it concerns factors to which project managements ought to be paying more attention.
History
Publication status
- Published
Journal
Long Range PlanningISSN
0024-6301Publisher
ElsevierExternal DOI
Issue
1Volume
41Page range
74-92Pages
19.0Department affiliated with
- SPRU - Science Policy Research Unit Publications
Full text available
- No
Peer reviewed?
- Yes
Legacy Posted Date
2012-02-06Usage metrics
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