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Feedback as intervention for team learning in virtual teams: the role of team cohesion and personality

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posted on 2023-06-09, 15:14 authored by Jesús Sánchez, Ana Zornoza Abad, Virginia Orengo, Vicente Peñarroja, Petros Chamakiotis
Scholars and practitioners agree that virtual teams (VTs) have become commonplace in today's digital workplace. Relevant literature argues that learning constitutes a significant contributor to team member satisfaction and performance, and that, at least in face-to-face teams, team cohesion fosters team learning. Given the additional challenges VTs face, e.g. geographical dispersion, which are likely have a negative influence on cohesion, in this paper we shed light on the relationship between team cohesion and team learning. We adopted a quantitative approach and studied 54 VTs in our quest to understand the role of feedback in mediating this relationship and, more specifically, the role of personality traits in moderating the indirect effect of team feedback and guided reflection intervention on TL through team cohesion within the VT context. Our findings highlight the importance of considering aspects related to the team composition when devising intervention strategies for VTs, and provide empirical support for an interactionist model between personality and emergent states such as cohesion. Implications for theory and practice are also discussed.

History

Publication status

  • Published

Presentation Type

  • speech

Event name

IFIP TC9 Human Choice and Computers Conference (HCC13): This Changes Everything

Event location

Poznan, Poland

Event type

conference

Event date

September 17-21

Department affiliated with

  • Management Publications

Full text available

  • No

Peer reviewed?

  • Yes

Legacy Posted Date

2018-09-26

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