The Locales Framework: Understanding and Designing for Wicked Problems

Fitzpatrick, Geraldine (2003) The Locales Framework: Understanding and Designing for Wicked Problems. Computer Supported Cooperative Work, 1 . Kluwer Academic. ISBN 9781402011900

Full text not available from this repository.


Software design is becoming increasingly complex and difficult as we move to applications that support people interacting with information and with each other over networks. Computer supported cooperative work applications are a typical example of this. The problems to be solved are no longer just technical, they are also social: how do we build systems that meet the real needs of the people who are asked to use them and that fit into their contexts of use. We can characterise these as wicked problems, where our traditional software engineering techniques for understanding requirements and driving these through into design are no longer adequate. This book presents the Locales Framework - and its five aspects of locale foundations, civic structures, individual views, interaction trajectory and mutuality - as a way of dealing with the intertwined problem-solution space of wicked problems. A locale is based on a metaphor of place as the lived relationship between people and the spaces and resources they use in their interactions. The Locales Framework provides a coherent mediating framework for ethnographers, designers, and software engineers to facilitate both understanding requirements of complex social situations and designing solutions to support these situations in all their complexity.

Item Type: Book
Schools and Departments: School of Engineering and Informatics > Informatics
Subjects: Q Science > QA Mathematics > QA0075 Electronic computers. Computer science
Depositing User: Chris Keene
Date Deposited: 18 Jul 2007
Last Modified: 30 Nov 2012 16:51
Google Scholar:83 Citations
📧 Request an update