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Overnight calls in primary care: randomised controlled trial of management using nurse telephone consultation

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posted on 2023-06-07, 14:47 authored by Felicity Thompson, Steve George, Val Lattimer, Helen Smith, Michael Moore, Joanne Turnbull, Mark Mullee, Eileen Thomas, Hugh Bond, Alan Glasper
We recently published the results of a randomised controlled trial of a nurse telephone consultation service in primary care out of hours.1 The new service, operating at evenings and weekends, significantly reduced general practitioners’ workload and was at least as safe as the existing out of hours service. Contacts diminish sharply after about 10 pm,2 and, anecdotally, a higher proportion of night calls necessitate consultation with a general practitioner. We report here a parallel trial aimed at establishing whether nurse telephone consultation was equally effective in managing workload at night.

History

Publication status

  • Published

File Version

  • Published version

Journal

BMJ

ISSN

1759-2151

Publisher

BMJ Publishing Group

Issue

7222

Volume

319

Page range

1408-1409

Department affiliated with

  • Primary Care and Public Health Publications

Full text available

  • Yes

Peer reviewed?

  • Yes

Legacy Posted Date

2008-10-06

First Open Access (FOA) Date

2018-04-30

First Compliant Deposit (FCD) Date

2019-07-02

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