The Practice of routines and representations in design and product development

Hales, Mike and Tidd, Joe (2009) The Practice of routines and representations in design and product development. Industrial and Corporate Change, 18 (4). pp. 551-574. ISSN 0960-6491

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Using observational data from a longitudinal real-time field study, we contribute theoretically, empirically, and methodologically to the role of routines in new product design and development. We focus on the work being done by formal representations and formal routines in the design and development of a complex capital good. We find that, contrary to the emphasis in much of the literature, formal routines and representations, in particular those embodied in artifacts, while pervasive, play only a limited role. Rather, of greater influence are the various non-formal representations used to support interaction and communication: representations from routines (and elsewhere), instead of formal representation of routines. We propose a rebalancing of the relationships between routines and representations, a dialectical and mediating¿in contrast to a linear and genetic¿relationship

Item Type: Article
Schools and Departments: School of Business, Management and Economics > SPRU - Science Policy Research Unit
Depositing User: Joseph Tidd
Date Deposited: 06 Feb 2012 21:23
Last Modified: 11 Apr 2012 09:20
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