A simulation study of despatch bay performance in the steel processing industry

Potter, Andrew, Yang, Biao and Lalwani, Chandra (2007) A simulation study of despatch bay performance in the steel processing industry. European Journal of Operational Research, 179 (2). pp. 567-578. ISSN 0377-2217

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The despatch bay is a critical interface within an organisation, linking the warehousing and transport operations. However, delays here have wider supply chain implications given that the flow of materials through the supply chain is disrupted. Despite this, there has been little research on improvement activities to this process. This paper uses a case study of a steel processor to develop a simulation model to test strategies for increasing despatch bay productivity. From the simulation results, it was found that a combination of improvements were needed, to both reduce process times and ensure the earlier receipt of orders. The research approach presented in this paper can be used in other business environments having similar operating conditions.

Item Type: Article
Schools and Departments: School of Business, Management and Economics > Business and Management
Subjects: T Technology > TS Manufactures > TS0155 Production management. Operations management
Depositing User: Biao Yang
Date Deposited: 08 May 2012 14:49
Last Modified: 30 Nov 2012 17:12
URI: http://srodev.sussex.ac.uk/id/eprint/38799
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