Storey, Chris and Daniel, Elizabeth (1997) On line banking: strategic and management challenges. Long Range Planning, 30 (6). pp. 890-898. ISSN 0024-6301

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Abstract

On-line or electronic delivery is the newest delivery channel to be offered by the retail banks, and there is wide agreement in the industry that this channel will have a significant impact. This article identifies the approaches being adopted by UK retail banks and the strategies underlying those approaches. The management problems and concerns in implementing these services are identified and discussed.

Item Type:	Article
Schools and Departments:	School of Business, Management and Economics > Business and Management
Subjects:	H Social Sciences
Depositing User:	Joy Blake
Date Deposited:	20 Aug 2015 13:18
Last Modified:	20 Aug 2015 13:18
URI:	http://srodev.sussex.ac.uk/id/eprint/56193

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