Mobile financial services: a scenario-driven requirements analysis

Mobile devices are expected to extend financial information systems, providing additional communication interfaces and new dimensions in computing. Several architectures and commercial systems have been proposed and implemented during the last years for m-payment and m-banking services. However, few of them have met wide acceptance. In this paper, a real case scenario is described; where payment and banking services are taking place using a mobile phone. Through this scenario, we identify the main characteristics and the fundamental functional and technological requirements that should be satisfied by advanced mobile financial systems.