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A knowledge management perspective of corporate social responsibility
journal contribution
posted on 2023-06-09, 03:17 authored by Lutz Preuss, Jose-Rodrigo Córdoba-PachonPurpose: Companies increasingly find themselves under pressure to adopt socially responsible forms of operation. Since organizational change is crucially influenced by knowledge creation and sense-making, this paper aims to determine how knowledge management (KM) processes can foster (or impede) progress towards corporate social responsibility (CSR). Design/methodology/approach: The paper reviews the KM literature to identify areas of knowledge management that are particularly relevant to managing a company's social and environmental externalities. Findings: Distinguishing between two related but analytically distinct approaches to knowledge management, namely an element and a process view, the paper develops a conceptual model of how knowledge management can impact on CSR. Originality/value: Distinguishing between elements of knowledge and processes of managing these allows a more systematic and comprehensive approach to managing knowledge around CSR.
History
Publication status
- Published
Journal
Corporate Governance: The international journal of business in societyISSN
1472-0701Publisher
EmeraldExternal DOI
Issue
4Volume
9Page range
517-527Department affiliated with
- Business and Management Publications
Full text available
- No
Peer reviewed?
- Yes
Legacy Posted Date
2016-10-04Usage metrics
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