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Communication between nurses and nurse managers: a case study from an NHS Trust

journal contribution
posted on 2023-06-09, 06:39 authored by Dennis TourishDennis Tourish, J Mulholland
The role of effective communication in promoting organizational efficiency and effectiveness is being increasingly recognized. This paper proposes a communication audit methodology as a useful means of examining the quality of communication between nurses and their managers. Utilizing a case study methodology, results from an exploratory study are presented and discussed. These data suggest that significant problems in this field currently exist. The general applicability of the findings throughout the NHS are considered, and proposals on how relationships and communication could be improved are examined.

History

Publication status

  • Published

Journal

Journal of Nursing Management

ISSN

0966-0429

Publisher

Wiley

Issue

1

Volume

5

Page range

25-36

Department affiliated with

  • Business and Management Publications

Full text available

  • No

Peer reviewed?

  • Yes

Legacy Posted Date

2017-06-13

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