The institutional politics of change in an outsourced project

Morgan, Royston, Doran, Desmond, Morgan, Stephanie and Thanos, Papadopoulos (2015) The institutional politics of change in an outsourced project. In: 22nd Euroma Conference: Operations Management for Sustainable Competitiveness, 26 June - 1 July 2015, Neuchatel.

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This paper focuses on unique longitudinal research within a multi-vendor outsourcing environment in the European Defence Sector. It describes the unfolding relationship between vendors and a major defence organization as the vendors developed, implemented and then managed a human resource management (HRM) system. This paper examines the apparent paradox between the wide scale adoption of outsourcing and its relatively poor performance and outcomes. The research suggests this comes from a loose coupling between the rational logic of outsourcing practice and the interpretation and enactment by interest groups that is exaggerated by the imposition of fixed deadlines and strong contractual governance.

Item Type: Conference or Workshop Item (Paper)
Keywords: Outsourcing, collaboration, institutional theory
Schools and Departments: School of Business, Management and Economics > Economics
Subjects: T Technology > TS Manufactures > TS0155 Production management. Operations management
Depositing User: Royston Morgan
Date Deposited: 18 Jul 2017 15:31
Last Modified: 18 Jul 2017 15:31

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