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How to motivate and engage generation 'clash of clans' at work? Emergent properties of business gamification elements in the digital economy
conference contribution
posted on 2023-06-09, 08:22 authored by Nicholas Dacre, Panos Constantinides, Joe NandhakumarOrganisations are currently lacking in developing and implementing business systems in meaningful ways to motivate and engage their staff. This is particularly salient as the average employee spends eleven cumulative years of their life at work, however less than one third of the workforce are actually engaged in their duties throughout their career. Such low levels of engagement are particularly prominent with younger employees, referred to as Generation Y (GenY), who are the least engaged of all groups at work. However they will dedicate around five cumulative years of their life immersed playing video games such as ‘Clash of Clans’, whether for social, competitive, extrinsic, or intrinsic motivational factors. Using behavioural concepts derived from video games, and applying game design elements in business systems to motivate employees in the digital economy, is a concept which has come to be recognised as Business Gamification. Thus, the purpose of this research paper is to further our understanding of game design elements for business, and investigate their properties from design to implementation in gamified systems. Following a two year ethnographic style study with both a system development, and a communication agency largely staffed with GenY employees, findings suggest properties in game design elements are emergent and temporal in their instantiations.
History
Publication status
- Published
File Version
- Accepted version
Journal
http://publications.aston.ac.uk/27322/Publisher URL
Page range
9-17Event name
International Gamification for Business Conference (IGBC15)Event location
Aston, UKEvent type
conferenceEvent date
21-22 September 2015Department affiliated with
- SPRU - Science Policy Research Unit Publications
Full text available
- No
Peer reviewed?
- Yes
Legacy Posted Date
2017-11-13First Compliant Deposit (FCD) Date
2017-11-11Usage metrics
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