The usefulness of health education materials in GP waiting rooms: cross-sectional study

Maskell, Katherine, McDonald, Paula and Paudyal, Priyamvada (2018) The usefulness of health education materials in GP waiting rooms: cross-sectional study. British Journal of General Practice, 68. ISSN 0960-1643

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Background: Health education materials (HEMs) are widely used in general practice, however, little information is available on the variety of HEMs currently available to patients in the UK, or their preferences for accessing educational materials.
Aim: To assess patients’ perceptions of HEMs, and the variety and accessibility of these materials.
Design and setting: Cross-sectional study conducted in general practices in Brighton and Hove.
Method: An anonymous questionnaire was distributed to patients in the waiting room (WR). Additionally, an audit was conducted to measure the variety of the HEMs. Results were analysed using binary multiple logistic regression.
Results: 556 participants (response rate 83.1%) from 19 practices took part. The mean age of participants was 49.3 years (SD ±18.9) and 64% were female. Perceived usefulness of HEMs was associated with reading in the WR, using written HEMs, and not having a university degree; noticeability was associated with reading in the WR, and being female; attractiveness was associated with not having a university degree and shorter waiting time. On average, WRs contained 72 posters covering 23 topics, and 53 leaflets covering 24 topics, with many outdated and poorly presented materials of limited accessibility.
Conclusion: This study found substantial variation in the amount, topicality and quality of material available in WRs. As most patients notice HEMs and find them useful, available technology could be better utilised to widen access to HEMs. The introduction of WiFi to waiting rooms should provide an opportunity to update this area.

Item Type: Article
Schools and Departments: Brighton and Sussex Medical School > Primary Care and Public Health
Depositing User: Rosie Harvey
Date Deposited: 04 Jun 2018 16:10
Last Modified: 27 Jun 2018 14:47

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